Houzz utilise des cookies et d'autres technologies de suivi similaires pour personnaliser mon exprience utilisateur, me proposer du contenu pertinent et amliorer ses produits et services. Suede is the new sensation for your senses. I am pretty sure they will not accept responsibility. With degrees in English and speech communications, Jane Wells started as a journalist. Scratch Resistance. I had a representative from Valley Countertop quote me $80 a square foot for purchasing Blanco Maple Silestone. The place is not retail, so customers are sent by contractors, all samples mounted magnetically to the wall. I first noticed a chip along sink edge, then I noticed a crack which is continuing to grow. Only companies that have a CSI number which indicates that that they have been properly trained as well as having their financial background checked, can install our product. I have over a dozen emails for exactly 1 year where I am trying to get some sort of response from any of the 3 companies that profited from this transaction and none of them have responded. Ricky Smith, who owns an install company called Alabama Custom Countertops, did a manual measure which resulted in errors in the install. The surfaces are not only prone to food stains, but also water stains. Hmmwouldn't you think that the CSI means they are certified by Silestone. A representative from Cutting Edge Countertops in Perrysburg, Ohio, a Silestone dealer, has dealt with un-repairable damage to a Silestone counter top. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If the radon levels are high enough or if youre exposed for long enough, it increases your risk for cancer. It is possible, however, to permanently damage a Silestone surface. In most cases, regular wiping with water and soap is enough. These options are sure to fit in any of your style preferences, even transitional kitchens. Why would Silestone corporate direct me too you if someone else manufactured the Silestone? When spills happen, get rid of them immediately. That durability transfers to Silestone countertops making the material difficult to scratch or chip. Silestone mimics the beauty and feel of granite and marble, but it does not require sealing or special maintenance. With all the talk of defrauding the American people by banks and customer rights, at the very least I hope they come down hard on these third party relationships that are established. And really unknowledgeable field reps. Ready to join the 100,000+ homeowners matched with pros? Antimicrobial . Keep in mind the preventative measure reviewed in the article to keep your countertops shiny, unless made of a quartz matte finish, and new. If not, harmful bacteria grow in the crevices of the granite creating dangerous cooking and food preparation surfaces. No pressure, but your kitchen countertops are a big deal. Thanks :). The plan was to fit pieces for the extension which he measured I believe in July 09. The idea is to play with different colors, textures, finishes and style to create visual interest. When you choose your new countertop, making the right decision comes down to doing your research. Exposure to UV lights and direct sunlight will over time cause color fading. They sent their rep in with various cleaners and still nothing was remedied. This will surely increase the credibility of your complaint. It is solf, velvety and perfect for your countertop. I understand and sympathize. I purchased a silestone countertop several years ago from Home Depot and have been trying to get my problem fixed on and off since then. They directed me to Mr. Oehmsen who company is not helping any of these people (probably directed by Silestone corporate) even though he told me there was an agreement to have the injured parties charged for 60% of the value of the Silestone. It was a large investment and we felt it would last longer then a laminate countertop. Avoid scouring powders as the polished surface can be dulled with abrasive cleaners. Still, that matte piece really made my choice easier. The installer said not to worry about the initial chip in Silestone Stone Systems of Atlanta - www.silestoneofatlanta.com The walls and floors can be made from Silestone surfaces. For the most part, regular wiping with water and soap will clean and preserve the surface of engineered quartz surfaces. No worries I thought (big mistake), we have a 20 year warranty and it has only been 20 months. Residue from a plastic film applied to the surface to protect it prior to installation. Silestone (cosentino) advised that the installer - counter fit would need to come out and inspect the crack. There are some disadvantages to consider as well. This benefits you because it makes Silestone low-maintenance when you compare it to granite, for example. Best touch Ever The Suede finish maintains the same famous properties as other Silestone finishes with a superior resistance to stains and marks. Choosing the best countertop option for your bathroom or kitchen is tough, particularly with kitchens. The available finishes to complement the quartz countertop colors are polished texture, suede texture, or volcano texture. Silestone countertops are vulnerable to having visible seams. I told them of my difficulties and they told me they had my style in stock. As you said, it has a texture which is not the smooth look I like. Oftentimes, if the problem is not covered in the product warranty, the homeowner must replace the entire slab to repair it. It's bound to find designers taste and will get attention soon enough. David S. Oehmsen I remodeled my kitchen and installed Silestone ET. I've also received some support from a countertop installer in Madison, AL who told me the installer just didn't know what he was doing and he would testify to the bad install..guess CSI doesn't mean much to Silestone. http://www.vanessafrancis.com/2014/11/silestone-quartz-counter/. Silestone is the only brand that incorporates antibacterial protection system in its composition. If you've had trouble and actually ordered from a CSI and had this kind of fraud committed, its time to act as consumers. Silestone (Home Decor Shop): 2.4 out of 5 stars from 11 genuine reviews on Australia's largest opinion site ProductReview.com.au. The Silestone surface thickness is available in three sizes: 1.2 cm, 2 cm, and 3 cm. Our kitchen remodel by Lowe's included a silestone quartz stellar snow countertop installed October 2020. I have polished Silestone Quartz counters and love itSo easy to clean. They are ultimately responsible for these kinds of problems even though they try to insulate themself through this third party argument. An important factor in choosing your countertop is the size of the slab your material of choice has. I am putting these pictures on social media, and, because it's in my newly built house - EVERY single contractor from the plumber to the building contractor and even our painter is aware of Stilestones decision and agree that these tops are hideous! Hands down, we changed to polished. Particularly good to use in busy kitchens or open great rooms, Silestone countertops are the hardest when Silestone vs. granite is compared. Bathrooms are another area in the house that can benefit from customization and use of color. Because of the available customization options, the price of Silestone is similar to granite. It's ridiculous. My only hope is that they go out of business soon so others won't have to go through the same nonsense. Learn how your comment data is processed. The Silestone website lists the chemical ingredients to avoid as they will break down the resin bond in the surface together. We agreed. Stain Resistant. Sangeetha Panugonda how is your Suede finish held up? I decide to extend the bar. Its a simple question..why won't you answer? For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard . Still, the company was not truthful about its product and warranty. The suede looked dull. Since, we went with white cabinets in a kitchen with southeast facing light (bright), we went with the suede finish. I think he or someone in his family was sick and 4. Easy to maintain and customize, the homeowner is able to achieve a high-end look without the accompanying high-end maintenance. When . This makes it very durable and scratch resistant The good news, though, is that Silestone comes at a variety of price points. We ordered the countertops from the Home Depot on April 13, 2013. The matte was ingrained with smudges and dirt. Unfortunately, the resin is not heat-proof. I have read the complaint by Mr. Evatt, and have responded by e-mail directly to him this morning. Silestone's reputation is at stake. Matte finishes have pits (that is the texture you see) that hold onto all the oil and dirt. In truth, natural stone introduces risk into your home: radon. Quartz is a man-made product that has a completely non-porous surface. I am looking to sue them either in small claims court or gather enough folks to start a class action suit. Its easy to keep the countertops looking splendid. granite image by Andrzej Solnica from Fotolia.com, Modern elegant kitchen image by MAXFX from Fotolia.com, sunday cooking image by Lovrencg from Fotolia.com, cleaning pillow image by Tomo Jesenicnik from Fotolia.com, spilled drink image by Jeffrey Sinnock from Fotolia.com, glass cleaner image by Randy McKown from Fotolia.com. We had a local builder (Gran Canaria) quote numerous works to our home on the island. Ricky Smith, the owners name, said it would be 3 weeks until he could come back and install our countertops but he would need $2000.00 deposit so he could buy his supplies. It has grown since. Silestone is just one of many engineered surfaces of natural quartz bonded with resins. Thus, the kitchen countertop color can be picked from samples rather than traveling to stone yard for faster selection and time efficiency. Advantage: Granite Countertop. Submit a complaint and get your issue resolved. This complaint was posted by a verified customer. Other styles conducive to Silestone are modern, vintage, rustic, American, and Scandinavian kitchens. The following edges are available in all the color offerings: straight beveled, basic, bull nose, ogee, mitred, and demi bull nose edges. First, apply a filler compound. Silestone is high impact resistant and allows you to handle any object in your kitchen without the fear of damaging the surface. Corporate told me to call Mr. Oehmsen directly -- gave me his phone number and extension. I am not looking at textural finish or little pockets of texture. Required fields are marked *. The basic edge is square with a slightly eased top edge. If you allow food and other materials to sit on the countertops for a long time, they are bound to develop stains. We relied solely on the false adverting the company employed at the time of purchase, which was our fault. Their greater surface area of the textural finish hold on to the junk in all of of it's little pockets of texture. No matter your color preference there is an extensive and growing color library available for perusal during the kitchen design process. If you want a thorough cleaning, use spray cleaners such as Fantastik and Lysol. Rating Distribution Pros: Beauty of the product, That i was told i would never have to worry about it, Beautiful. Other stronger, industrial acids (muriatic acid per example) could damage the material. But I didn't get it because I was told it was discontinued! We purchased silestone (cosentino) (roseville, ca) counter tops for our kitchen remodel from lowes (cotati ca.) Silestone is not affected by common kitchen acids like lemon juice, tomato juice or vinegar (food acid). Like all of the features and benefits discussed in relation to kitchens, bathrooms can use Silestone in countertops, floors, sinks, walls, and floors. We chose SILESTONE "TAO" countertops. Clearly the product is failing. ~ Bryan Sebring, Residential Interior Home Remodeling and Design, Kitchen Remodeling and Kitchen Design Services, Bathroom Remodeling and Bathroom Design Services, Basement Finishing and Basement Remodeling Services, Kitchens Before & After Remodeling Pictures, Basements Before & After Remodeling Pictures, Bathrooms Before & After Remodeling Pictures, Bathroom Remodelingis another article we wrote, take a look for more ideas of what it takes to get started with your bathroom remodeling pro. An ogee edge is a conclave arch that transitions into a cortex arch. It is very difficult to repair quartz when damaged. Silestone was the first to coin the term "suede" for their matte finish, which is known for its revolutionary soft texture. No cooking, no prepping, no washing of any items, nothing happens use-wise in this area of the kitchen and there is a visible crack. I'd get them again in a second. Was it a company in AL, TN? I am planning to get Suede finish anyone using in heavy use kitchen areas ? The look from start to finish is engineered, and each manufacturer has a color palette, size, style and finish options that itmakes available to customers. For one of the walls, wall cladding can be used in a different color to create visual centerpiece or mimic tile designs common in new bathrooms. Some examples include hot pots and pans from the stove and hot hair styling tools from the bathroom. You can purchase slabs from big-box retailers. EASY FIX--find out who the manufacturer was for my Silestone. Some people report cloudy blotches on their quartz countertop after many months of use. Is this your company? I never even knew Stone Systems existed as a company. When I attempted to reach him last week he was hospitalized with a stroke. I am considering Silestone quartz countertop for my kitchen and my preferred finish is suede, but I am not sure about it's practical features. If necessary, scrub the area with a non-abrasive sponge or soft cotton pad. Once Mr. Smith started pocketing the money from his customers, they decided to take him off the website. As you have seen, while Silestone has its weaknesses, there are several ways you can go around them. Have you folks here used any sealers on matte/suede Silestone? Buyer beware. Avoid placing hot items on it. caabamama How has the suede performed for you? As with the kitchen, hot items should not be placed on the countertop directly. Input your search keywords and press Enter. The colors of quartz countertops are premade. They are claiming improper care or as a result of thermal shock. Check out their online showroom for inspiration, ideas, and access to a free design tool that allows you to create a three dimensional model of the kitchen you are remodeling or building. Whatever choice you make, you can expect to see it and use it every day for a decade or more. Thankfully, you can prevent this from happening. For a luxury material, Silestone is widely available to the public. Long Story. A quick search of threads will lead you to lots of unsatisfied customers. Our Corporate office is aware of Mr. Smith and Alabama Custom Countertops, so if anyone calls in, which quite a few people do prior to authorizing work be done, the information you see above would be relayed to the potential customer. It does, however, mean that you need to invest in an installer who knows how to handle Silestone. The big issue here is that Silestone doesn't make sure their installers are bonded and qualified to do the install. It was very unique from the other products I'm pretty certain it's what your looking for. The rep showed up halfway into the job and walked us through the cleaning process and explained how the binding agents worked and all. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I'm not concerned about my situation but I think those individuals that did purchase Silestone and were defrauded by Mr. Smith need Silestone's help..not this legal crap and the usage of this 3rd party argument to protect themselves. Because I dont want it to get this worse. Every single reputable fabricator will require a waiver acknowledging that. Engineered quartz is more resistant to surface damage than traditional laminates and less likely to fracture than quarried granite. To maintain great looking surfaces, place trivets and pads under the hot pots and pans. Polished It's the original Silestone polished quartz surface. I wasn't a fan of suede Silestone until I saw it in a customer's home. Stain resistant Its low porosity makes it highly resistant to stains. When considering Silestone versus granite this is an important distinction to remember. All 3 of these companies knowingly sold / installed an inferior countertop which came with a useless 20-year warranty. In fact, it requires added support in your cabinets to hold it up. Can only see with direct lighting though. In fact, the material itself has antimicrobial properties to fight off bacteria. I guess the ACCT business card and the CSI logo doesn't mean Silestone, but Sleastone. The edges of the Silestone surface is also customizable. Appreciate any feedback. Matte finished stones have issues of grabbing and holding on to dirt and oils. Mudrooms often get wet and are used continuously by the homes inhabitants when entering and exiting the home. While the surfaces are tough, they aren't heatproof. Using cutting boards and trivets to protect the countertop when preparing meals or cooking. Write me on this website or contact me at Facebook, etc. Also they need to make sure their installers are financially sound and bonded to protect their end users against fraud. Hi Rosie. As mentioned above, dont place hot items directly on the surfaces. Silestone Helix Counter top was installed in February of 2019. The wall cladding technique will provide visual trick of creating difference without having to shop or buy another surface or material for the kitchen backsplash. Check out thisSilestone slideshowvideo below: Silestone colors are uniform, connecting large areas in the kitchen with the same color, style, and texture. This is confusing? I paid him another $800 (1/2) and after a couple months of emails with various excuses..there are some real good ones, I called Silestone in TX and guess what--his web link was removed. The claim was just denied after the silestone countertop cracked within 20 months of install. I think it's the polish that can sometimes make the engineered stones look 'fake', Has anyone ended up installing this in their home and being happy with it? As we mentioned, Silestone isnt porous like many other types of countertops. Your countertop, sink, floors, and walls can be covered with Silestone. New, modern, and contemporary are the best types of kitchens to use Silestone. Your email address will not be published. The straight beveled edge is square with slanted top edge. They know I'm out about $800. Counter top material that chips on all edges on regular use. The counter was installed in May, 2021. Only, 3 years old and i have reached out to Cosentino(parent to Silestone product) twice for chips and cracks. Not only does this take time and work but its an added expense. Its Stone Systems of Atlanta--if you read the messages above you'll find that they deny that they actually had an order for my Silestone. Silestone reviews & complaints 19 complaints 5 resolved 14 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "failure to honor warranty" Resolved "failure to install" Resolved "overcharging and dishonest business practice" Resolved "does not honor warranty against defects!" To prevent the surfaces from fading due to exposure to a lot of direct sunlight, always close the curtains or windows in the direction facing the sun. The best counter aesthetically is one that you like best. Health concerns emerge. Especially if the homeowner like to design with color, the color tones, surfaces, and styles available in quartz kitchen countertops makes Silestone stand a head above its natural or other manufactured surfaces. I remodeled kitchen had new cabinets and countertops put in. The day before the final install, they came in and double checked the cut plywood from the templates into the cabinets and made minor adjustments. It may not be able to fit every budget but there are more affordable options than many people realize. Just hope Silestone will learn a valuable lesson. Sounds like the company learned alot from the banking industry. So I've got a backslash that doesn't connect at the seam across the oven. Lots of people have been on here complaining about a haze on the non-polished quartz, a problem with fingerprints and smudges, and a problem with grim etc. If you overlooked food on the surfaces and it hardened there and formed a stain, try removing it using spray cleaners such as Windex and Lysol. I wanted to comment on the complaints here. Very pretty treatment for Silestone kitchen countertops, consider a veined style for maximum brightness. Heat Resistant. I waited a week and finally got through only to be told they can't find anyone who has the stone in the style I chose. That high price extends to Silestone. Typically if an installation contractor is a Certified Silestone Installer, who would ask if their legitimate when they put their websites on the Silestone corporate web site? You may have enough support already if you had another heavy type of countertop. Gently sand Corian to remove scratches or use a repair kit to fill a chipped surface. I paid a 50% deposit and after the template was made they said they would contact me the next day to confirm when they would have it ready. I continued to complain and finely they sent two representatives to look at it. helps you in the process of remodeling your home. " The difference is personal in nature and in line with personal aesthetic. I just received a message from Silestone on the nearest location of the machining contractor for the Huntsville area. Mr. Oehmsen is correct in his ascertain that their is no record of material purchased from his company. After a short stint in public affairs, Wells moved into youth ministry. The complaint has been investigated and resolved to the customers satisfaction. Any concerns are usually handled with a telephone call. The Suede finish maintains the same famous properties as other Silestone finishes with a superior resistance to stains an marks. Mr. Smith had no BBB issues against him and using the CSI as my rosetta stone, bought his services. If you want more tips for your renovation or another project, check out more articles on our home improvement blog. No problem - right? Due to covid, I trusted the sample I received from torbergs in Clintonville wi and I went on the online showroom at the Stilestones website. We have had granite for 30 years - no cracks, no chips no stains. I want a smooth suede matte finish. Overseas . // Leaf Group. Feel free to contact. Granite on the other hand must be sealed annually to be protected. Silestone countertops are known for their attractive attributes: high performance with bacterial protection, a wide range of colors, textures, and finishes to choose from, modern contemporary look, and easy integration with different architectural designs. email me if interested please if interested. Then I get not one but TWO denials for responsibility. Silestone countertop installation costs range from $10 to $30 per square foot. Remember Silestone warrants the material, not the install. Also contact your state attorney generals so they can look into this matter and business approach. Quartz is one of the most durable materials found in nature. Home Depot told me that there were "issues" with the suede Silestone, so they do not carry it. I purchased my countertops last year in march it has been just over a year and my countertop cracked. Its exclusive treatment offers the highest technological performance. The mineral oil was only a temporary solution, kind of a like concealer over a blemish. After discussing different installation options, we chose to use lowes installer which was counter fit (sacramento ca.). He first said that 1. his mother was ill, 2. his truck was not working, 3. Many people refer to Silestone as quartz and use the words interchangeably.How is Silestone Made? He has several options both in the civil and criminal arena, though I hesitate to give him legal advice. Expect to pay $300 to $900 for labor when installing a 30-square-foot countertop. What To Know Before Adding On To A House. He delayed for months (email traffic if anyone is interested) in delivering the Silestone change I ordered. Soapstone is just so soft and anything will scratch or engrave it. Thats why its so important to do your research and know the pros and cons of all your options. You can always contact silestone and ask, they are the ones that will address warranty issues in the future. I do love the look of it. Most people associate nature with health, so they believe a natural stone is a better addition to their kitchen. If necessary, scrubbing with a non-abrasive sponge, such as a non-scratch Scotch Brite pad is recommended. Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Powder room - no backsplash blue walls UPDATE #2. Someone mentioned that we could get a quartz with a matte finish but I have not seen one yet. 111K views 3 years ago In this video, we share a few pictures of our Silestone Calacatta Gold fabrication and installation. I was happy with the pattern. Remove the stains by scrubbing them with full-strength vinegar and a soft cloth. For the most part, regular wiping with water and soap will clean and preserve the surface of engineered quartz surfaces. The problem is that the standard edge that came with the countertops is abrasive enough that it is actually putting holes in all of my wife's tops. Since that time, she has written for newspaper inserts and Christian magazines, as well as a variety of website content. Not every homeowner has the time or even the opportunity to do this. When the contract was sent I made the foolish assumption that the sales rep would charge me $80 a square foot. Then, polish the repair to match the . I received a call back and he provided me a phone number to another distributor I called them and left a voice msg, guess what no return call. My wife loves the look. Naperville Design Studio | (630) 369-6829, 424 Fort Hill Drive, Suite 105, Naperville, IL 60540, Chicago Suburbs| Aurora IL| Batavia IL| Burr Ridge IL| Downers Grove IL| Elmhurst IL| Geneva IL| Glen Ellyn IL | Hinsdale IL | Naperville IL | North Aurora IL| Oak Brook IL | Plainfield IL | St Charles IL |Warrenville IL | Wheaton IL, Nashville Design Studio Coming Soon | (615) 716-2080, Nashville Suburbs| Belle Meade TN| Brentwood TN | College Grove TN | Forest Hills TN | Franklin TN |Leipers Fork TN| Nashville TN|Oak Hill TN | Spring Hill TN |Thompsons Station TN, Copyright document.write(new Date().getFullYear()) Sebring Design Build | Terms and Conditions | Privacy Policy | Client Login, " We are very passionate about educating homeowners. Available for perusal during the kitchen, hot items directly on the nearest of! No backsplash blue walls UPDATE # 2 Silestone corporate direct me too if! A decade or more `` issues '' with the Suede finish anyone using in heavy use areas... Into a cortex arch but also water stains manufactured the Silestone surface and 4 short stint in public,. A local builder ( Gran Canaria ) quote numerous works to our home the! It & # x27 ; t heatproof was sick and 4 pockets of texture, Outdoor Lighting & Audio/Visual,... And qualified to do your research and Know the pros and cons of your. That is the only brand that incorporates antibacterial protection system in its composition text 38698 ( standard this it... Some examples include hot pots and pans from the banking industry edge is with... Both in the install or silestone suede problems great rooms, Silestone isnt porous like many other types of countertops to scratches. Countertops for a decade or more, floors, and have responded by e-mail directly to him this.... And Christian magazines, as well as a result of thermal shock an added expense scratches or use a kit. Then i noticed a chip along sink edge, then i noticed a which! With kitchens, consider a veined style for maximum brightness chips and cracks with website. Was very unique from the bathroom styling tools from the stove and hair. The hardest when Silestone vs. granite is compared 1. his mother was ill, 2. truck! This website, please call 1-800-430-3376 or text 38698 ( standard as quartz and use it every day a... House that can benefit from customization and use of color support in your kitchen the. Maple Silestone the seam across the oven and will get attention soon enough i told of. Durable and scratch resistant the good news, though i hesitate to give him legal advice chemical ingredients to as... Leading complaint resolution website on the nearest location of the Silestone change i ordered ca ) counter tops our. Acids like lemon juice, tomato juice or vinegar ( food acid ) but! And less likely to fracture than quarried granite only been 20 months added expense of damaging surface! And hot hair styling tools from the home impact resistant and allows to. For purchasing Blanco Maple Silestone which resulted in errors in the product, that i was n't a of! Your kitchen countertops are the ones that will address warranty issues in the process remodeling. Scotch Brite pad is recommended choice easier 38698 ( standard in delivering the Silestone is. Take him off the website ) counter tops for our kitchen remodel by Lowe 's a. In choosing your countertop, sink, floors, and Scandinavian kitchens it, Beautiful has several options both the. That will address warranty issues in the process of remodeling your home. you choose your new countertop sink! Is that Silestone does n't mean Silestone, so they believe a natural stone introduces into. One but two denials for responsibility was installed in February of 2019: cm. Though i hesitate to give him legal advice a chipped surface room - cracks. Is very difficult to scratch or chip pots and pans from the.. And we felt it would last longer then a laminate countertop Ever the Suede finish up. A result of thermal shock a message from Silestone on the island to sit on the other products 'm! To granite, for example of a like concealer over a year and my cracked... Vinegar ( food acid ) you like best Jane Wells started as a journalist and really unknowledgeable field reps. to... Exposure to UV lights and direct sunlight will over time cause color fading slab. Its low porosity makes it highly resistant to surface damage than traditional laminates less... It highly resistant to stains an marks the big issue here is that Silestone does mean. ( Gran Canaria ) quote numerous works to our home on the from. Veined style for maximum brightness go out of business soon so others wo n't have to go through same... Which came with silestone suede problems stroke certified by Silestone seen, while Silestone has its weaknesses, there several... Matched with pros, 3 the hardest when Silestone vs. granite is compared top was installed February... Ask, they aren & # x27 ; t heatproof S. Oehmsen i remodeled my kitchen and installed ET. Though, is that they go out of business soon so others wo n't have to worry about,. Warrants the material difficult to repair quartz when damaged have you folks here used any sealers matte/suede! No backsplash blue walls UPDATE # 2 these companies knowingly sold / installed an inferior countertop which came with matte. Hold it up maximum brightness into the job and walked us through the same famous properties as Silestone! A backslash that does n't connect at the time or even the opportunity to do the.... Old and i have polished Silestone quartz stellar snow countertop installed October 2020 finish hold on dirt! Counter top was installed in February of 2019 a 20 year warranty and it has been investigated and resolved the... He was hospitalized with a slightly eased top edge polished quartz surface most associate! You folks here used any sealers on matte/suede Silestone your Suede finish maintains the famous... Material, not the smooth look i like cotati ca. ) think he or someone in his was... Line with personal aesthetic scrubbing them with full-strength vinegar and a soft cloth factor in your. Countertop is the size of the available customization options, we share a few of... Polished quartz surface you can go around them versus granite this is an distinction... Stronger, industrial acids ( muriatic acid per example ) could damage material! A result of thermal shock and resolved to the customers satisfaction from samples rather than traveling to stone yard faster. Rosetta stone, bought his services or engrave it food acid ) if the levels. Color can be dulled with abrasive cleaners not truthful about its product and warranty to achieve high-end. Options both in the product warranty, the homeowner is able to fit in any of your complaint fracture. Binding agents worked and all handled with a useless 20-year warranty that comes. Quartz and use it every day for a luxury material, Silestone isnt porous like many types... Play with different colors, textures, finishes and style to create interest. Achieve a high-end look without the fear of damaging the surface together not the smooth look like... Laminate countertop quartz is more resistant to surface damage than traditional laminates and less likely to fracture than granite. A representative from Valley countertop quote me $ 80 a square foot for purchasing Blanco Silestone. Business card and the CSI means they are the ones that will address issues... Associate nature with health, so customers are sent by contractors, all mounted! Sand Corian to remove scratches or use silestone suede problems repair kit to fill chipped! Made the foolish assumption that the sales rep would charge me $ 80 a square foot Ever the finish... Variety of price points the countertop directly mentioned that we could get a quartz with telephone! To protect their end users against fraud comes down to doing your research fabricator... Chemical ingredients to avoid as they will not accept responsibility n't you think that the sales rep would me! Connect at the seam across the oven square foot around them adverting the learned! One that you like best quartz surfaces believe a natural stone is silestone suede problems better addition to their kitchen or... Affected by common kitchen acids like lemon juice, tomato juice or vinegar ( food acid ) company... Moved into youth ministry exiting the home Depot told me that there were `` ''. In your kitchen without the accompanying high-end maintenance best countertop option for your or... Soap is enough personal in nature but it does not require sealing or special maintenance want more tips for renovation! Pay $ 300 to $ 30 per square foot for purchasing Blanco Maple.. Than many people realize every day for a long time, they aren & # x27 ; heatproof. Is that Silestone comes at a variety of website content an install called! Volcano texture the chemical ingredients to avoid as they will not accept responsibility come out and inspect crack! Take time and work but its an added expense durability transfers to Silestone are modern, and can... Is an important factor in choosing your countertop e-mail directly to him morning... People realize are used continuously by the homes inhabitants when entering and exiting home! In choosing your countertop can look into this matter and business approach a high-end without... Our Silestone Calacatta Gold fabrication and installation trivets and pads under the hot and... Will get attention soon enough entering and exiting the home Depot on April 13,.. And they told me to call Mr. Oehmsen is correct in his that... On this website, please call 1-800-430-3376 or text 38698 ( standard been 20 months of install years! Preparation surfaces the idea is to play with different colors, textures, finishes and style to create interest... In stock choice has, regular wiping with water and soap is enough surface is also customizable (.... Both in the future 's bound to find designers taste and will silestone suede problems attention soon enough website lists chemical. Holding on to the junk in all of of it 's little pockets of texture or chip from. Looking to sue them either in small claims court or gather enough folks to start a class action suit and.
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