To use DoNotPay, open it in your web browser. I just listed my tickets, what does the House Review status mean and why isnt my listing showing on your website? September 26, 2022, at 7:40PM The game was underway, and I had no tickets to enter. When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". These tickets are commonly referred to as "e-tickets." Once the tickets are ready, an email with a link to download and print them is sent to the customer. Do tickets ever include additional perks such as VIP amenities? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. $15. Doing so is very easy, and you can place this request in just a few clicks! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Performance & security by Cloudflare. The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Shipping, Instant Download, Email, & Mobile E-ticket Delivery. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. Vivid Seats allegedly uses a bait-and-switch scheme to take advantage of consumers by promising "the industry's best ticket prices," but then charging the original ticket price. Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. Make use of the interactive seating chart to quickly find seats in any desired section. If you created a listing under an incorrect email address, youll need to delete that listing and relist the tickets under the new, valid email address. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95. What types of tickets can I sell? Yes Repeatedly asked to speak to manager and he refused. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. The event was then rescheduled for July of 2021and then cancelled again. Once the tickets are ready, an email with a link to download and print them is sent to the customer. If your request is denied by the ticket reseller, you should file a complaint. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". How do I proceed. Be sure to check that your email on file is accurate! Can you re-send it? Service 254. Fastest way to talk to a real Vivid Seats rep. Very deceptive and unfair marketing. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. I would like to warm people to avoid buying tickets through Vivid Seats. What listing details can I edit after its up on the site? Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? Contact the Vivid Seats executives. What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? If I am located in Canada and/or purchasing tickets to an event taking place in Canada, will I be charged in Canadian or US currency? Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. Claim it and get a lot of features. Vivid Seats Knowledge Base. We're committed to getting you to the events you love more easily and more often. We were given multiple different messages from Vivid seats regarding the tickets. I ordered email tickets but do not have access to a printer. Can I have my tickets delivered via email or held at Will Call instead of being shipped? Desired outcome: Yes! Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? I received an email a few days before the game to "Confirm my email". A full-service national event ticket marketplace. Will I be charged for listing tickets on your site? I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Accept Tickets via Email Tap the Accept Tickets link in your email. We paid $1,279.45 for these tickets. Will I get them before my event? Shipping, Instant Download, Email, & Mobile E-ticket Delivery. I just want the Tickets I spent over 2 thousand of my hard earned money on. Fro For Email Delivery or Instant Download orders, youll receive an email from Vivid Seats when your tickets are ready. View your tickets by tapping View Tickets or by going to My Events. How do I know what time the event starts, or when the opener or main act begins? Especially since Vivid. Theyve been, for refusing to provide compensation after canceled events. I used them on a recent purchase. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. . I paid $322.17 for 3 seats. Does Vivid Seats offer deals or discounts? How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? I ordered premium tickets for the orchestra section. Vivid Seats has not responded to my email. What I received were tickets in Section B, Row N, Seats 147 & 148. GetHuman features available: Current hold time. I received an order summary email after placing my order. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. What happened? Request to speak to a Vivid Seats agent. 1. They deserve to go bankrupt as they cost me $800. Log in or create a new account. Livid With VividHow To Demand a Vivid Seats Refund. No. One arrived by mail with a "Lot 16" other was delivered electronically. DoNotPay can help you sue the company in small claims court. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. 4. How do I create a ticket listing in the mobile app? Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. 3 for $533.58. If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. Did you find it helpful? Help us improve this article with your feedback. Can I cancel an order Ive already placed? If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. I never will again. This can be easily fixed! Desired outcome: 2021 Vivid Seats Ltd. All rights reserved. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. I do expect a refund of the differance that the seats should sell for. In most cases, the seller has not yet transferred the tickets. what are soundcheck tickets. Can I receive them via email instead? Or just take advantage of GetHuman's tools for getting attention on your issue . 252 Sharp Street, Cooma, NSW, 2630. madden 22 strategy cards list. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. Use them to avoid the scummy practices that some companies use to draw in customers. Once you receive the email, click on the link inside to download your tickets. A full-service national event ticket marketplace. You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. Follow the link inside to apply the change to your account. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. How do I get the tickets I sold to the buyer? This changed due to Covid, but we did not get a refund because it was getting rescheduled. Customer identification can be provided if needed. I had listened to his show on the radio (and bought many of his books) for many years. Find the order you need tickets resent for, and click on "Tickets Ready". We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. I bought tickets 2 months in advance. If you dont think you were persistent enough with your refund requests, DoNotPay can contact the merchant to confirm that they dont wish to cooperate. I still havent received my tickets. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. What do I do if my event is cancelled? To change the email address associated with your account, or to delete saved addresses or payment methods, log into your Vivid Seats account and click Profile on the left side of the page. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. And in checking with the Keillor show I found that the show was not sold out! I would like to warm people to avoid buying tickets through Vivid Seats. 10% off for existing customer - Vivid Seats promo code 2023. DoNotPay is a robot lawyer that can help you with everything from disputing parking tickets to blocking emails on iPhone. Absolutely disgusting. Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Finally, you could appeal to your credit card company . The face value of the tickets (2) was 280.00 so my total was 560.00 my credit card was charged 798.43. Our app can even help you lower your bills. Is this your company? Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. My tickets sold, how do I confirm the sale? Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Tickets to Aint to Proud Stage Play in West Palm Beach. I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) 1. I did not receive a transfer email. We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. When an event is postponed, the company will only offer the voucher option. Shop at Vivid Seats: Billy Joel Concert Tickets starting at $83. A full-service national event ticket marketplace. . Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. The company has previously. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. UNLV Rebels at Utah State Aggies 2x Football Tickets. Cloudflare Ray ID: 7a1968a49986d5a4 How do I use my promotional code? I would never have the paid this amount of money for average seats. 3 for $533.58. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Using the Website. If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. These seats sell for $35.00 each. Here are some tasks that we can simplify for our users: We have helped over 300,000 people with their problems. Terrible customer service. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Doing so is very easy, and you can place this request in just a few clicks! Submit a complaint and get your issue resolved. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. Vivid seat is not a reputable place to buy tickets. 1. Vivid Seats has limited communication with event organizers and performing artists. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! . Vivid seats is an American online platform that enables fans to buy and sell tickets to sporting events, theater events, and music festivals. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. This review was chosen algorithmically as the most valued customer feedback. Users that no longer want to attend events can sell tickets on the platform and set a price of their choosing. This comment was posted by a verified customer. I said that I wanted PRIME ORCHESTRA not ORCHESTRA. I do expect a responce and an apology for this overcharge. Free Delivery! I no longer wish to sell these tickets. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. How do I remove my listing? On December 13, 2022, I received the tickets from Vivid. 2 Log in, if you haven't already. This will surely increase the credibility of your complaint. In my eyes I trully beleive you are a rip off company. If I purchase both sets, will the seats be together? Sorry we couldn't be helpful. So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2 separate service fees I will NEVER use them again . Dial 833-228-5143. From there, your active orders will appear. If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping Contact Support while viewing your order in the SeatGeek app. Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT I just want the Tickets I spent over 2 thousand of my hard earned money on. The company has previously lied about events being postponed, even though theyve been canceled. The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. Time, location, availability, and demand can all affect a ticket's pricing. I had an expensive ticket to the Garrison Keillor show at Red Rocks. 2021 Vivid Seats Ltd. All rights reserved. Would never buy again. What types can't I sell? If you want to take matters into your own hands, you can request a refund by emailing the Vivid Seats customer support team. November 10, 2023. There was some type of electronic glitch. How can I become part of the Professional Seller Program?