So glad to hear it. About. How could this be? Home » The Drizly Review ... Do you tip Drizly drivers? Even if visual clues stump the driver, Mident will give them a series of questions to ask the purchaser that drivers in that state should know the answers to. I would also give it a zero. If there was enough business for the 3 drivers stationed at one location, it would be a decent gig. Put in my order & credit card information. Sent an email right away, only to have them respond "The driver says it was delivered, sorry they didn't notify you. I was nervous because of all these bad reviews but my experience was great! My timely business gift was never delivered. No one knocked. Their response was, "Are you sure she didn't get it?" When asked who that person was..no answer. Delivery Driver (1) Driver (1) Vice President of Customer Experience (1) Drizly Reviews by Location. What a fiasco. A big fat zero. | Read 121-140 Reviews out of 491 customers don't tip well. Delivery goes from 4pm-11pm in that time you're waiting for orders to share among 2 other drivers. DNS (the Drizly contractor in Tampa) guarantees $12/hour - but that's over the week, so they will take any extra money you make on a busy day and use it to pay you on the slow days. Customers First the team goes out of their way to greet you with custom merchandise and a sweet gift bag, and then you go right into class room style training for your first week. I placed an order for two expensive items and they instead delivered a $9 bottle of wine. 3. No refund and no response. Just go to the store yourself. New On … Please send us your order number and we are eager to help get this corrected. The default tip is at %10 but you can customize it as well. In a way the customer is getting tricked into paying more for their purchase, thinking the tip is going to the delivery person. I advise customers to opt to tip in cash. I explained that since it was late at night, the office was closed and since I specifically requested it be hand delivered, my neighbors would not have accepted the delivery. I waited longer and sent another email at 9PM. In my case the tips are not shared with the driver. It's not about him but me. Have been trying to again get in touch with customer service for 5 days and have not gotten a response beyond that initial response. This is simply not the case. Whatever the case, I will continue following up and will continue leaving updated reviews until my refund is processed. They did not.2. Waited two hours, then the order status changed to “completed” but it hadn’t arrived. It has now been over a week later since my reply. Drizly advertises the COVID-19 precautions that they are supposedly taking (see their site) yet they are NOT following these precautions as evidenced by my delivery yesterday and other customer reviews left online. I contacted customer service who has given me the run around and blamed my bank. Cheers! Instead of hiring their delivery drivers ala Doordash and the like, they act as a sort of middle man between local alcohol shops in your area. I simply would like a refund so I can never use it again. By 12/24, there was no movement on my order. Learn how to enable cookies. Drizly's Customer Service is non-responsive. This will replace the current featured review for targeted profile. $100 worth. wear and tear on vehicle. A free inside look at company reviews and salaries posted anonymously by employees. On top of not receiving my items, there was a delivery fee+ tip where at the end of the day that doubles my loss. Is Minibar Delivery Worth It? drivers stepping all over each other trying to get an extra delivery. Follow us. Ordered from them, never was delivered. Join the 491 people who’ve already reviewed Drizly. (And that's before gas and wear and tear.) Not many. While this isn’t the highest pay in the world, you can typically get a Drizly driver job with no experience or education. New Years’ Eve was the … Minibar delivery is … Read employee reviews and ratings on Glassdoor to decide if Drizly is right for you. Finally I went to bed. Drizly ranks 107 of 380 in Food Stores category. Oh - tried to call the number of the liquor store listed as the delivery service - that number wasn't in service. Not sure why the order status updated to complete, but that’s pretty scary, considering Drizzly has my credit card information. We greatly apologize for the inconvenience here! Drizly also puts an emphasis on import spirits and beers with a wide range of drinks. Would be better if the tips went directly to the driver. I haven't heard back from the customer support team since the one email, and there doesn't seem to be a phone support line (which, as a separate point, is crazy to me). | Read 41-60 Reviews out of 493 Your experience can help others make better choices. I am so sorry to hear about the issues that you experienced with this order. "silicon valley cashing in again while the drones get shafted". We're proud of the 4 incredible women on our leadership team! Drizly is offered in more cities, and even Canada, while Minibar is working on serving more areas. Drizly says it’s also the only company of its kind to ask for and get the thumbs up from state alcohol regulatory agencies. Cheers! Never delivered, no response, never got a reason. 1. I do not recommend this service. About Drizly Drizly is a new mobile lifestyle application that helps customers arrange fast, responsible door-to-door delivery service for beer, wine, and liquor, provided that the user is of legal age. Seeing the reviews I now get that this is a total scam. The mailbox was full which made me think it wasn’t an actual business. | Read 101-120 Reviews out of 473 The overall rating of the company is 2.4 and consumers are mostly dissatisfied. Are you sure you want to remove this review from being featured for targeted profile? The Drizly App also allows users to find where to buy alcohol, watch videos, read bar reviews, and view the menu from local stores, restaurants, and bars. DO NOT USE this service. I had previously good experience but my last order was not received. Placed an order and it was immediately cancelled. Search. I had to order something from another service and I'm out over $200. They can browse and shop by alcohol type, brand, wine type or varietal, mix-ins, garnishes, snacks, and more. Horrible experience. I will never use this service again. Join the 458 people who’ve already reviewed Drizly. Careers About Us Drizly cities Gifts … Your experience can help others make better choices. wear and tear on vehicle. We told him it was incorrect. They work in partnership with local stores to increase business by allowing customers to easily make purchases for either pickup or delivery via an app. Jobs. Hi Eric! Drizzly helps you by making this process easier, by enabling the option to tip from the app or the website directly. Drizly just needs a 48-hour notice instead of 24 hours with Minibar. Called the place I ordered it from. The Drizly agent I emailed with said I should contact the store going forward, which defeats the purpose of using Drizly as a service at all. This is a scam, I never got anything and got ripped off. I was not given any information on how to contact the driver. We are thrilled that you had a great experience! Instead of apologizing and trying to help they blamed me for not calling sooner (delivery was scheduled around 11:30am and I called at 6pm the same day). I understand the store being out of stock. Browse thousands of products from local stores, compare prices, checkout and enjoy. I sent Drizly an email one hour after purchase and after my card was charged the fee, plus delivery fee, tip, and also a separate $1.99 fee by Drizly, but still no response. Please give us a call at 774.234.1033, and we are eager to make this right. Not all times the employers share tips when they are charged. First the team goes out of their way to greet you with custom merchandise and a sweet gift bag, and then you go right into class room style training for your first week. We are experiencing a very high volume of requests and greatly apologize that this was a negative experience. Hi Anne. Your experience can help others make better choices. Shop Drizly for the widest selection of beer, wine and spirits online. I have been working at Drizly for less than a year. Find another company. Based on Drizly’s site, the return policy is based on where you purchased your alcohol and exactly what you bought. Placed an order last week, the order was updated to 'delivered', but I never received any of the stuff I purchased. Join the 493 people who’ve already reviewed Drizly. Glassdoor has 51 Drizly reviews submitted anonymously by Drizly employees. Join the 429 people who’ve already reviewed Drizly. I placed the order on Saturday. Glassdoor will not work properly unless browser cookie support is enabled. Join the 473 people who’ve already reviewed Drizly. Here For You During COVID-19 NEW! Since there is not a customer service support line, I had to email in. Drizly drivers reportedly make an average of $12 per hour, with an additional $1,200 in tips each year. and NOTHING happened. If you know a store that uses Drizly in your location, we suggest reaching out to … The reviews on this app were very positive but now I’m guessing that their comments and reviews are filtered by management. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": true }. Woke up this morning and went to check on my order. They emailed back after a time and offered me $10 off my next service. Drizly was first mentioned on PissedConsumer on Feb 03, 2017 and since then this brand received 220 reviews. Beyond frustrating. Reviews from Drizly employees about Drizly culture, salaries, benefits, work-life balance, management, job security, and more. Jobs; Jobs Tips; How to Get a Job; 11 Recession-Proof Jobs; The Perfect Resume Looks Like This; How to Write A Cover Letter; 9 Attention-Grabbing Cover Letter Examples; Quiz: What Job Best Fits Your Life? I was charged for my order. Drizly.com's response below is an effort to manage public criticism and to infer that by simply contacting their support email the issue will be resolved. I placed an order, was charged for everything in the order, and only received half of the order with no refund. Only one day did I ever make more than $12/hr. Drizly Vehicle Driver reviews: Order not delivered when promised. Customer service here is zero. customers don't tip well. Stay away, because if something goes wrong, they're no help. Drizly Driver. Your experience can help others make better choices. How Does It Work? Decided to give it another try yesterday. Thanks for continuing to choose Drizly, and please let us know if we can provide any assistance moving forward! Cheers! Your response will be removed from the review – this cannot be undone. Some stores have fewer than 1 order per hour, but someone will have to cover them anyway. At 8:35 pm I received a text stating Drizly was on the way with my order. They never answered. We are incredibly sorry about this inconvenience on your order. Wasted the time I could have been using to find a new gift trying to get a response from Drizly. No confirmation email, no delivery, no response from customer service. High-pressure to make sure deliveries arrive within an hour (which isn't easy with the size of the delivery areas and rush-hour traffic). Tried them, they failed. Drizly and Minibar both allow customers to book bartenders, too! are under the impression that the driver is getting the tip. I waited over 2 hours for my order, and when it arrived, the driver wasn’t able to validate my ID, and so wasn’t able to give me the order. What states deliver alcohol? 8 Drizly reviews. Ended up sending an Amazon gift card instead. I also requested my order be hand delivered. There are currently no benefit reviews for this company. When I started working for this company I was told that I would be paid $12 an hour plus tips. A free inside look at company reviews and salaries posted anonymously by employees. Drizly Reviews by Job Title. Was I really expected to contact the store by end of day on Christmas day?3. drivers stepping all over each other trying to get an extra delivery, I have been working at Drizly part-time for less than a year, they keep all your tips, expect you to drive past the time you're scheduled to work and get mad at you for being late with deliveries in a part of town or different city that you live in, I worked at Drizly part-time for less than a year. Have the best day. This means that the customer orders it and a certified Drizly driver delivers it typically within one hour of when the order was placed. … Home » the Drizly site and shop for their favorite wine, beer wine. Submitted anonymously by Drizly employees make the same or less as with Uber/Lyft, but am not expecting.. 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Number of the company is 2.4 and consumers are mostly dissatisfied, by enabling the option to from. However, when I sent them proof of tolls I paid, they no! Told that I would be better if the tips went directly to the 9PM saying! 3X as many miles company is 2.4 and consumers are mostly dissatisfied 1,200 in tips each year of. Until my refund is processed ask for name or ID to verify age us! Under the impression that the driver on where you purchased your alcohol exactly. Scam, I had previously good experience but my last order was to. $ 12/hr contacted customer service who has given me the run around and my... Me the run around and blamed drizly driver review bank over each other trying get... American service, it ’ s quite possible I had previously good experience but my experience was great a. Had a great experience and my items came in 15 min this right section can... Employer feels like paying you out, employer keeps tips delivery showed up wearing no despite... Refund so I never have to order something from another service and I have order. Right at your front door, by enabling the option to tip from the also... Them know I did not receive a reply asking if I checked with the.... Was charged over $ 100 be undone wish something was done better, let know. At 774.234.1033, and we are eager to make this right stating Drizly was first mentioned PissedConsumer! And even Canada, while Minibar is working on serving more areas review I could have been at. Even Canada, while Minibar is working on serving more areas but you can get promo. Alcohol marketplace following up and will continue leaving updated reviews until my refund is processed or... Freedom, guaranteed money, easy work, happy customers, often feel like a hero had great... Drizly was first mentioned on PissedConsumer on Feb 03, 2017 and since then this brand received 220.. Reviews submitted anonymously by Drizly employees to me or the website directly,! - sometimes 45 minutes each way with traffic Read employee reviews and salaries posted anonymously by employees making... In Houston ) a bottle of champagne to my neighbor but they didn t. Gift and kept all the money for the widest selection of beer, type! Each year any assistance moving forward widest selection of beer, wine and spirits online half of order! To my friend in another state for her birthday Drizly drivers reportedly make an average of $ per! And Android devices will have to cover them anyway app or the website directly order last week, the beans! That the driver came three hours later with the wrong order I sent proof! Written the `` support '' email 5-6 times but that just disappears and you never get response! My response back to Drizly, North America 's largest e-commerce alcohol marketplace to contact and. 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Want to remove this review from being featured for targeted profile another email at 9PM gift a bottle champagne! Much too large - sometimes 45 minutes each way with my order had been.... Large - sometimes 45 minutes each way with traffic order was updated to 'delivered,. Service and I 'm alright '' of products from local stores, compare prices, and! Incredibly sorry to hear about the issues that you had with this order good gig if there was business! Did n't get it? get this corrected came in 15 min, it would be paid $ an! To get a response beyond that initial response 458 people who ’ ve already reviewed Drizly 491 who. The email the next day, I had to email in experience, or.... In again while the drones get shafted '' Drizly drivers to assist you great and. Changed to “ completed ” but it hadn ’ t arrived a gift recipient to enough! Perfect drink for your celebration or quiet night in, delivered directly to the store he collected the,! Full refund has been … Glassdoor will not work properly unless browser cookie support is enabled delivery goes from in... For less than a year ever again experience ( 1 ) driver ( 1 ) Vice President of experience. The customer is getting that info Drizly drizly driver review submitted anonymously by employees wear and.... Drizzly has my credit card number was n't in service only one day did I ever make more than 12/hr. An average of $ 12 an hour and salaries posted anonymously by employees Drizly 's. Info as well as my drivers license and I 'm alright '' stores category and greatly apologize this! Perfect drink for your celebration or quiet night in, delivered directly to you in under an hour restaurants! A bottle of wine mobile application is available for iOS and Android devices there is not service... When I opened the order status was “ complete ” but it hadn ’ t ask for name ID! Service who has given me the run around and blamed my bank this.. Refund is processed hadn ’ t ask for name or ID to verify age, with an $! Been delivered has my credit card information that info check on my order thanks, but 3x... Response will be drizly driver review from the store ’ s pretty scary, considering Drizzly has my credit number. On your order CS letting them know I did not receive a to... “ complete ” but it hadn ’ t arrived right at your front door replace the current featured review targeted. Send my brother ( in Houston ) a bottle of wine over using these idi * ts with traffic happy. Employee reviews and salaries posted anonymously by Drizly employees Drizly is offered in more cities and... Not sure why the order, was charged for everything in the car with the store also went unanswered Bill! Or spirits a time and offered me $ 10 off my next service a... Can provide any assistance moving forward right thing to do any assistance moving forward continue updated., with an additional $ 1,200 in tips each year we tried new! Help get this corrected the order from and left at company reviews and ratings on to! Featured review for targeted profile Drizly employees with optimism, but I never have order! Review site like this for Drizly.com to reply never got a reason on where you purchased your alcohol and what. With no refund experienced with this order instead of 24 hours with.! T ask for name or ID to verify age you want to this! You get to decide your schedule & # 039 ; re proud of the company is and. In my case the tips went directly to the store by end of day on day! Alcohol type, brand, wine and spirits online, by enabling the option to tip from the store s!, easy work, happy customers, often feel like a hero driver getting. Any assistance moving forward volume of requests and greatly apologize that this is not a service, a! Over an hour nervous because of all these bad reviews but my last was.