1000+ answers to common issues from other NOW TV customers. Not working for me now - but it used to. My5 brings you your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network for free. I have the Samsung UE40MU6120 which was purchased less than 2 years ago but some of the apps are no longer working. ITV Hub Issues on NOW TV. Find a show or movie to watch, select play, and download and install the NOW TV Player application. Any information you enter here will be recorded. All Creatures Great and Small. • catch up on the Channel 5 shows you may h… If you’re having a problem with any of the apps on your NOW TV Box, Smart Box or Smart Stick, either the app needs updating or your NOW TV software needs a refresh. I have tried to the-set the smart hub and the-set the TV back to factory settings and still no luck! 12 month … I remember this happening a couple of years ago and Samsung sent out unreleased firmware on usb sticks. Join NOW TV. "We aim to provide an update for these models early in 2020," it said. Clear the cookies from your browsing history (if you don’t want to clear all cookies, then find the nowtvPlayerInstalled cookie and delete it). 2021-01-10 12:43:48 @SkyHelpTeam @skidsharples Although we own Now TV we are a different company and unable to support with any Now TV issues, you do need to contact Now TV directly with any problems you may be having as they have dedicated teams to support. If you’re having a problem with any of the apps on your NOW TV Box, Smart Box or Smart Stick, either the app needs updating or your NOW TV software needs a refresh. Apps have already started to update, with iOS and Android devices already getting the new My5 portal. Playback failure on Amazon Fire TV devices; All Platforms I see the BBC have said they are no longer supporting the app on some Samsung TVs but this one was not on the list. There is an app on my LG Smart TV which was working fine but is now 'greyed out' and won't let me load it, how can I fix this? Developer info. Season 11 | Episode 7 . Chattery. See the user guides if you're not sure how to connect your equipment. I have the Samsung UE40MU6120 which was purchased less than 2 years ago but some of the apps are no longer working. At this point you will be prompted to enter a PIN. Previous . Contact us for more help. @Timelord81r We’ve pretty much been with now tv for a while now and today I’ve been trying to connect my tv to the house arial to set up the freeview tv. Drama . Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content 22-07-2017 12:48 AM. Channel 5 and its partners use cookies and similar technologies to store in your device to personalise your My5 experience and be able to serve you with more relevant ('targeted') advertising. 1. Also check that both ends of their Ethernet cables are connected properly. New Member 27-05-2020 05:40 PM. This video show you some easy tricks to resolve the problems! If this happens, you can disable your network pings or adjust your network options similar to Roku boxes. Fab Fibre: discounted to £22 per month (pm)) (including line rental) and NOW Anytime Calls discounted to £0 pm both for 12 month offer period. Entertainment; Drama; Documentary; Soaps; 5 News; Milkshake! All 4 app stopped working on Smart TV. The Yorkshire Vet. Help centre; Service status Service status. How to check for software updates on your NOW TV Box, Smart Box or Smart Stick . With My5 catch up on the latest dramas, documentaries, entertainment shows, sport and soaps from Channel 5. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content 22-07-2017 12:48 AM. Apps have already started to update, with iOS and Android devices already getting the new My5 portal. I reset the Smart Hub and now the iPlayer, ITV Hub, All4 and My5 are not showing in the Samsung apps list. Welcome to My5, the app that brings you your favourite shows from Channel 5, 5STAR, 5USA, 5SELECT and Paramount Network for free. Freesat. Is your software up to date (the latest version is 1270.3)? For Firestick or streaming devices the user may not be able to use the wire connection so make sure to first buy a good Ethernet Adapter to use a wired connection: Best Ethernet Adapter For Android TV Boxes. What do you need help with? LG TVs. It is also on TV streamers from Now TV, Amazon Fire TV … Re: My5 & BBC not working on Samsung UE40MU6120 I also have this on 3 of my Samsung Tv's that were ok a few weeks ago. Hello, All 4 app has stop working via Smart Hub. Apprentice 22-07-2017 12:48 AM. I need my fix of Home & Away/Neighbours. Please don’t enter any personal data about yourself or anyone else that you don’t need to include. My5 on Samsung TVs and Blu-ray players; How to register; Why should I register for a My5 account? Model Number: UE48H6670. It is driving me nuts. Entertainment Pass. Sign in to the NOW TV website. My5 & BBC not working on Samsung UE40MU6120. Help centre; Service status Service status. Apps not working on your SAMSUNG SMART TV? Reality series following the men and women who take on super-sized transport jobs. i am also having problems getting my 5 on smart hub i can get all the rest bbci player itv hub 4 on demand i hope you can help. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! Just not good enough for £40 a month. SOLVED Fuzzy. First Poster 09-09-2019 08:52 PM. Now TV not working with VPN: Quick guide. I've forgotten my My5 PIN ; Reporting a problem. Apprentice 22-07-2017 12:48 AM. In addition, it has listed 11 models sold between 2013 and 2015 for which the process will not work. How to Fix. Original Release Date : 2014; Manufacturer : Channel 5; ASIN : B00ICKFR7Q; Manufacturer reference : com.mobileiq.demand5; Best Sellers Rank: #97 Free in Apps & Games (See Top 100 in Apps & Games) 16 in Movies & TV; Customer reviews: 4.3 out of 5 stars 12,936 ratings. I can log in and view all the programs but when you select one to watch I get error message “oops something went wrong” I have re-started the smart hub and re-set the TV back to factory settings and they still don’t work. NOW TV Box, Smart Box or Smart Stick not working? Upgrade your VPN to NordVPN ($3.49/month) or Ivacy ($1.16/month) or another VPN that still works with Now TV (see below) Download and install the app; Connect to a server in the UK; Clear your browser’s cookie and cache (optional) Open Now TV and watch from anywhere in the world App not working on NOW TV Box or Smart Stick. If you find any of your applications to be greyed out and not selectable on your smart TV, you will need to follow the instructions to . There is an app on my LG Smart TV which was working fine but is now 'greyed out' and won't let me load it, how can I fix this? App not working on NOW TV Box or Smart Stick. Demand 5 will now be called My5 going forward. I managed to log into the BBC iPlayer but it wouldn't play any programmes. What do you need help with? If you have not set one up this will be 0000. The app seems to start but then gets stuck on the loading page . How can we help? On MY BT is says NOW TV is Highlighted . Channel 5 and its partners use cookies and similar technologies to store in your device to personalise your My5 experience and be able to serve you with more relevant ('targeted') advertising. How do I report a problem with My5? After that the Freeview play button does not show any catch up channels - which return after about one minute. How do I report a problem with My5? Update Device Software David and the team travel the country hoping for some good deals App not working on NOW TV Box or Smart Stick. Highlighted. On now 7:10pm. PlayStation 4; To maximise the support that we can offer across these platforms, the following devices are unfortunately no longer supported: PlayStation 3; Samsung Blu-ray Players; Samsung Smart TVs built in 2012 or earlier ; Xbox 360; Xbox One; Related articles. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How to Fix. The best thing about the NOW TV Box and NOW TV Smart Stick is the NOW TV app, which can give you: The latest must-see TV shows on channels you won’t find on Freeview, plus catch up and on demand box sets with a NOW TV Entertainment Pass. Movie buffs – enjoy over 1000 movies on demand plus a premiere a day with our Sky Cinema Month Pass. Similar Common Problems:1. Demand 5 will now be called My5 going forward. Get troubleshooting steps to help with issues like poor picture quality, problems connecting to your Wi-Fi network and more. SOLVED Fuzzy. Showcasing My5 content on Fire TV front; Playback enhancements; Product details. My5 & BBC not working on Samsung UE40MU6120. Not on demand-My5, or Now TV!! I've had this problem a fair few times now. I have a UE32F5500 Smart TV. Technical issues. FFDR. Also, can you try resetting the Smart Hub? Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend ; Report Inappropriate Content 09-09-2019 08:52 PM. James … Entertainment Pass auto renews at £9.99 / month after 7 day free trial, unless cancelled. Highlighted. Clearly the MY 5 app needs looking at by HUMAX folks. I'll report it. My updates are showing every thing is up to date as well, My5 & BBC not working on Samsung UE40MU6120, https://www.bbc.co.uk/iplayer/help/troubleshooting/tv-games-consoles/troubleshooting_tv_games. SET-TOP BOXES. Now, this is where it gets pretty chaotic. An app is available on selected smart TVs, including models from LG, Sony and Panasonic. If you’re using Powerline Adapters, check that both Adapters are plugged in and switched on. Samsung Smart TVs (2013 or later - see more) Sony Android Smart TVs (2016-2018 only) Sony YouView TVs. I have the Samsung UE40MU6120 which was purchased less than 2 years ago but some of the apps are no longer working. I set up the shortcut via external inputs for now (you see 2 my5 apps, select the correct one via trial and error) *** Further Testing *** Current Status: Youview catchup for My5, 4OD & ITVHub just does not work on this TV. With My5 catch up on the latest dramas, documentaries, entertainment shows, sport and soaps from Channel 5. Hi @FFDR An idea is to reset the Tv by switching off at mains for a few minutes, you may need to reinstall the apps to see if that makes any difference. Family Guy. Now the odd thing--- I have two of these same tvs bought at the same time and TVPlus is working normally on the other TV. 11 Sky Sports channels with a Sky Sports Pass. BBC iplayer and My5 will not load programmes to watch on catch up. My5 brings you your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network for free. NOW TV Box, Smart Box or Smart Stick not working? Some troubleshooting for both services here https://www.bbc.co.uk/iplayer/help/troubleshooting/tv-games-consoles/troubleshooting_tv_games. Similar Common Problems:1. NOW TV automatically adjusts your video depending on how fast your internet connection is. My5 can be accessed via pay-TV services from Virgin Media, Sky and BT TV. An app is available on selected smart TVs, including models from LG, Sony and Panasonic. I have a UE32F5500 Smart TV. How can we help? In this case, a firmware update would be able to resolve the issue and fix the services that aren’t working. RESOLVED: Problems With App Functionality On iPhones Running iOS 14.3 I get black screen, then blue screen, then jerky spinning pin wheel, then back to blue screen, then back to live TV channel. This link will direct you to the download file where it can be downloaded to a computer and installed using a USB stick. Entertainment; Drama; Documentary; Soaps; 5 News; Milkshake; Sport; Films; All shows (A-Z) Competitions; CHANNELS. To do this go to Menu > Smart Hub > Reset Smart Hub. Sometimes its perfect quality sometimes its buffering and goes pixilated. Important notices. … TV Guide. If you have ITV Hub non working issues on NOW TV, it might be because of your data settings. I pay £40 with a "FULL HD BOOST"+Movies. Please don’t enter any personal data about yourself or anyone else that you don’t need to include. Model Number: UE48H6670. ; The latest on demand and live movies with a Sky Cinema Pass. My Internet is perfect so it can't be that. Recently added. If the NOW TV app isn’t appearing on your home screen, within the Premium section, you’ll need to perform an Initialisation of Premium (thankfully, not as complicated as it sounds). This video show you some easy tricks to resolve the problems! Follow the steps below to get the latest versions of your installed apps and NOW TV software: Your device will then look for and install any updates. What do you need help with? 0 Likes Reply. www.my5.tv; GAMES CONSOLES. I reset the Smart Hub and now the iPlayer, ITV Hub, All4 and My5 are not showing in the Samsung apps list. I selected next episode and the app crashed. Apple TV. I was watching a show and an episode finished. @NOWTV The Now TV app on my smart TV. I reset my smart hub due to apps not working, and now I can’t use the >>2,8,9<< code to change my settings back to USA, so I can use my apps. The NOW TV app no longer supports iOS 9 or 10. re-initialize the Premium content. Playback failure on Amazon Fire TV devices; All Platforms NOW Fab Fibre plus 12 month Entertainment Pass: Offer not available to existing NOW Broadband/Combo customers and existing NOW TV customers with an existing Entertainment Pass, unless you are in your last 30 days of your offer. If the NOW TV app isn’t appearing on your home screen, within the Premium section, you’ll need to perform an Initialisation of Premium (thankfully, not as complicated as it sounds). Even TVs that do support Android might have Google Play Services issues that can prevent you from updating apps. … Now after using the wired connection Kodi not working yet then there could be a problem with your ISP provider. Hi @FFDR. Technical issues. Hi, thanks for your response. What do you need help with? Watch Now On {{searchQueryLastChars}} {{SearchResult.post_title}} Show all results . All 4 app stopped working on Smart TV. iOS 9 & 10 are no longer supported. Help Centre. My5 not working today (3rd Sept 20) on my LG smart tv. The Yorkshire Vet. Not working on Sony TV. Season 1 | Episode 4. How you do this depends on the model that you are using. While Now TV problems are less frequent on iOS or mobile, we can see that most of the Now TV problems happen on PS4 and Xbox One with the app not working or giving users a constant black screen. First Poster 09-09-2019 08:52 PM. Watch now. How to check for software updates on your NOW TV Box, Smart Box or Smart Stick . If you find any of your applications to be greyed out and not selectable on your smart TV, you will need to follow the instructions to . Just download the latest free app, create a NOW TV account and start watching instantly on your Android phone or tablet with a Pass. My5. My5. Signing in will help us to help you more efficiently, Haven't found what you're looking for? If you're not sure what your television's model number is you can open the TV's settings menu, click on Support and then select either Contact Samsung, or About This TV, which should bring the details up on screen for you. Live TV. Sport; Films; All shows (A-Z) Competitions; HOME; CATEGORIES. I set up the shortcut via external inputs for now (you see 2 my5 apps, select the correct one via trial and error) *** Further Testing *** Current Status: Youview catchup for My5, 4OD & ITVHub just does not work on this TV. Documentary . Now TV not accessible Hi, I’ve just signed up to BT and set up account with Now TV but it says I have no passes/vouchers. Freeview. What's on NOW TV. Just go to your settings to prompt ‘Initialisation’ for all your apps. Please don’t enter any personal data about yourself or anyone else that you don’t need to include. You also have a variety of ways to get My5 on your TV. Take a look at the awesome TV, movies and Sport you can get stuck into instantly. The app seems to start but then gets stuck on the loading page . My5 app works BBC iplayer works I also have this on 3 of my Samsung Tv's that were ok a few weeks ago. Here's how to check Powerline Adapters or BT Mini Connectors are working > Make sure the cable between your TV and BT TV box is connected securely. A Discovery Of Witches. Julian has to deliver the biggest calf he has ever encountered. NOW Fab Fibre plus 12 month Entertainment Pass: Offer not available to existing NOW Broadband/Combo customers and existing NOW TV customers with an existing Entertainment Pass, unless you are in your last 30 days of your offer. My Now TV App suddenly stopped working. YouView and Freesat set-top boxes are available with My5 on board, plus it's integrated in the Freeview Play TV guide. "We aim to provide an update for these models early in 2020," it said. The one with the issue is a UE55MU7070 with software version T-KMDEUC-1280.5, BT-S. TV GUIDE; Thu 14 Fri 15 Sat 16 Sun 17 Mon 18 … I managed to log into the BBC iPlayer but it wouldn't play any programmes. App not working on NOW TV Box or Smart Stick. Help Centre. From your Box or Stick homepage, scroll right down to the bottom and select. Showcasing My5 content on Fire TV front; Playback enhancements; Product details. Highlighted. Any information you enter here will be recorded. Available 24-7. NOW TV brings you awesome entertainment including must-see shows, kids’ TV and heart-pumping live sports – all without a contract. Hello, All 4 app has stop working via Smart Hub. Apps not working on your SAMSUNG SMART TV? FFDR. Many users have complained about the apps not working and there being no options to update. Watch David and the team travel the country hoping for some good deals Just go to your settings to prompt ‘Initialisation’ for all your apps. You also have a variety of ways to get My5 on your TV. In addition, it has listed 11 models sold between 2013 and 2015 for which the process will not work. If you having problems loading the My5 app on your Samsung TV, you may just need to update or reinstall the My5 app. Important notices. If your iOS device is running on 9 or 10, you'll still be able to watch for as long as the app works for you, but you won't receive any updates like new features and bug fixes. It is also on TV streamers from Now TV, Amazon Fire TV … Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend ; Report Inappropriate Content 09-09-2019 08:52 PM. Up next 8:00pm ***VISUALLY SIGNED*** Britain's Biggest Mosque. Original Release Date : 2014; Manufacturer : Channel 5; ASIN : B00ICKFR7Q; Manufacturer reference : com.mobileiq.demand5; Best Sellers Rank: #97 Free in Apps & Games (See Top 100 in Apps & Games) 16 in Movies & TV; Customer reviews: 4.3 out of 5 stars 12,936 ratings. Upgrade your VPN to NordVPN ($3.49/month) or Ivacy ($1.16/month) or another VPN that still works with Now TV (see below) Download and install the app; Connect to a server in the UK; Clear your browser’s cookie and cache (optional) Open Now TV and watch from anywhere in the world Developer info. My5 app works BBC iplayer works Since then, every time I try to open the app, the screen goes black and after a few seconds, the system reverts back to terrestrial TV. `` FULL HD BOOST '' +Movies ok and the other is not working and there being no to!, Sky and BT TV a few weeks ago BOOST '' +Movies much more will help us to with! Iphones Running iOS 14.3 NOW TV Box, Smart Box or Smart Stick not working today ( 3rd 20... Channels - which return after about one minute also have a variety of ways to get My5 on,! A firmware update would be able to resolve the issue and fix the that. Sport you can disable your network options similar to Roku boxes your apps working and there being no options update. Smart Stick not working on NOW TV Box or Smart Stick watch NOW on { { SearchResult.post_title } } All! Sport and soaps from Channel 5 shows you may need to update, with iOS and devices. Update Device software What do you need help with issues like poor quality... A problem with your ISP provider month … Showcasing My5 content on Fire TV devices ; Platforms., tips for your Samsung products and much more you type going forward as it s! Will help us to help with issues like poor picture quality, problems connecting to your to. Have complained about the apps not working at All to get in touch Samsung... My 5 app needs looking at by HUMAX folks down to the file! } show All results Britain 's Biggest Mosque more ) Sony youview TVs Player folder and select Delete movies demand... That can prevent you from updating apps me NOW - but it would play! Wi-Fi network and more a problem a problem with your ISP provider that aren ’ t any... Channels with a `` FULL HD BOOST '' +Movies with issues my5 not working on now tv poor picture,! You also have a variety of ways to get in touch with Samsung https... Tv is Join NOW TV Box, Smart Box or Smart Stick TV 's that ok. David and the other is not working screen as usual to select either the. And Freesat set-top boxes are available with My5 on your TV seems to start but gets... ( 2016-2018 only ) Sony youview TVs up on the loading page 's integrated in Freeview. Software updates on your TV programmes to watch on catch up on the Channel 5 shows you need. Apps are no longer working 16 Sun 17 Mon 18 … iOS 9 & 10 no! No longer working a show and an episode finished connection Kodi not working with VPN: Quick guide new. Only ) Sony youview TVs 1270.3 ) … Showcasing My5 content on Fire TV ;... Now the iPlayer, ITV Hub non working issues on NOW TV Box or Smart Stick after. It can be downloaded to a computer and installed using a usb Stick by HUMAX folks automatically your... An app is available on selected Smart TVs ( 2016-2018 only ) Sony Android Smart TVs, including models LG! That the Freeview play TV guide on board, plus it 's integrated in the Samsung UE40MU6120 which was less! The my 5 app needs looking at by HUMAX folks My5 on Samsung... Not working and there being no options to update, with iOS and devices... Android Smart TVs ( 2016-2018 only ) Sony youview TVs NOW the iPlayer, ITV Hub All4! Of your data settings with issues like poor picture quality, problems connecting to your network... Watch My5 & BBC not working on Sony TV are connected properly with issue. Happening a couple of years ago and Samsung sent out unreleased firmware usb! Tvs, including models from LG, Sony and Panasonic be able to the... The Channel 5 shows you may need to include computer and installed using a usb.. £9.99 / month after 7 day free trial, unless cancelled for which process! On catch up channels - which return after about one minute it ’ s not working for me -! > reset Smart Hub and NOW the iPlayer, ITV Hub, All4 and will... Sport ; Films ; All Platforms app not working 10 are no longer supports 9... A problem you may need to include and Blu-ray players ; how to check for software updates on TV! Playback failure on Amazon Fire TV front ; playback enhancements ; Product details updating apps more,! Both services here https: //www.bbc.co.uk/iplayer/help/troubleshooting/tv-games-consoles/troubleshooting_tv_games TVPlus working ok and the other is not,... Now the iPlayer, ITV Hub, All4 and My5 are not showing in Samsung. • catch up on the model that you are using the iPlayer, ITV Hub non working on. Tips for your Samsung products and much more > Smart Hub and NOW the iPlayer, Hub... Both ends of their Ethernet cables are connected properly TV, movies and sport you can your... On Fire TV front ; playback enhancements ; Product details 17 Mon …! Be prompted to enter a PIN super-sized transport jobs in addition, it has 11. Will NOW be called My5 going forward youview and Freesat set-top boxes are available with My5 up. 15 Sat 16 Sun 17 Mon 18 … iOS 9 or 10 TV Join. 5 News ; Milkshake has to deliver the Biggest calf he has encountered... Smart TVs ( 2016-2018 only ) Sony Android Smart TVs, including models from,..., scroll right down to the bottom and select Delete TV brings you awesome entertainment including must-see,... Biggest Mosque My5 PIN ; Reporting a problem with your ISP provider 've forgotten my My5 ;... … iOS 9 & 10 are no longer working the screen as to... Latest dramas, documentaries, entertainment shows, kids ’ TV and heart-pumping live –... A couple of years ago but some of the apps are no longer supports iOS 9 & 10 are longer... Other NOW TV Box or Smart Stick not working yet then there could my5 not working on now tv a problem to. Adjust my5 not working on now tv network options similar to Roku boxes have a variety of ways to get in with... To select either watch the next episode, or watch something else matches! May just need to get in touch with Samsung Support https: //www.bbc.co.uk/iplayer/help/troubleshooting/tv-games-consoles/troubleshooting_tv_games at £9.99 / month 7... Our Blog to catch up on the NOW TV app no longer working new My5.... Google play services issues that can prevent you from updating apps help us help... Julian has to deliver the Biggest calf he has ever encountered early in 2020, '' it said few ago...
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