Only a customer who booked through Booking.com and stayed at a specific property can write a review. The chicken in the curry was tough. If you booked through us and want to leave a review, please sign in first. Mon-Fri is 2 courses for 13.50. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. The attitude I took to be very curt .. You will receive a warmer reception at The Bishops, very accommodating pub .. very busy as was the whole of St Davids but not rude to any customers! I thanked her kindly and left. Most vegan options gone. Enormous portions and excellent food. The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint.More, Booked Sunday Lunch, very nice, freshly cooked. Don't miss the opportunity to drink great tea, coffee or juice. If diabetic, check that they have served you the correct drink as we were given full fat Pepsi instead of diet. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. I enjoy SCUBA diving and sky diving but the Grove Hotel was the biggest dive I've experienced in a long time. To edit a review youve already submitted, contact our Customer Service team. Best wishes, Angela and the team at Grove Hotel. Pleasant dining room. We enjoyed a lovely meal at The Bishops pub near the cathedral at around 6pm. There's no need to cut corners like this waste food is for the bin NOT CUSTOMERS PLATES.More, I called in here with my son for a evening meal and was offered a set menu or normal menu What are the room types offered by the Grove? After their trip, guests tell us about their stay. Once again; we understand the service industry and would never want to make anything harder on the waiting on staff when the food isnt up to the scratch in which it is priced. more, Vegetarian Friendly, Vegan Options, Gluten Free Options, Review collected in partnership with this restaurant. A good choice whilst in St Davids. Finally, and once again, I hate the idea of giving an eatery a bad review but a truly pants effort by the lead waitress and kitchen. The carpets made me feel dirty after taking a shower and the room made me question why I had left the comfort of my own home to stay in a place like this.St David's is a lovely place so it's worth picking somewhere nicer to stay than this dive. Finally, and once again, I hate the idea of giving an eatery a bad review but a truly pants effort by the lead waitress and kitchen. Some of the lower windows were nearly falling out due to erosion of putty etc. more, Vegetarian Friendly, Vegan Options, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. What is the right policy, please. Katie T, we're so glad that we were able to go above and beyond your expectations! Scattered amongst a bar and a restaurant, 5 minutes by foot from Oriel y Parc Landscape Gallery and Visitor Centre, this 3-star The Grove Hotel St. Davids comprises 11 rooms. This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). the curry and I had scampi which was well presented 15. Andrewkc7017fo, reviews like this give us motivation and help us ensure we provide high-quality care. The broccoli was soggy and gravy tasted sour. Note: your question will be posted publicly on the Questions & Answers page. What payment methods are available in the The Grove Hotel St. Davids? She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. His beer was fine, as was my Shiraz, but definitely can't recommend food and won't return!More, We stayed at this Hotel for a week. I thanked her kindly and left. Share. juice 578 reviews #11 of 17 Restaurants in St. Davids $$ - $$$ Bar British Vegetarian Friendly. We were sat at the table with the pub dog asleep under. Dined on November 24, 2022. overall 4 food 4 service 4 ambience 4. Read more about possible travel restrictions before you go. She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. The tables were all sticky. If you're looking to admire the Welsh countryside and take in the spectacular views, visit Porthclais which is just a 5 minute drive away. Thank, Very shabby with very poor welcome and customer service. Yes, guests of the The Grove Hotel can enjoy English breakfast served daily in the restaurant. My gammon was okay, but the peas were overcooked, and the chips slightly under done. Kudos to the rest of the waiting on staff seeing as only one member tainted an issue that could have been dealt with much easier. Book now at The Grove Wine Bar & Kitchen - Lakeway in Lakeway, TX. Hotels near Oriel y Parc Landscape Gallery and Visitor Centre, Hotels near St Non's Chapel and Holy Well, Hotels near St Justinian Lifeboat Station, Hotels near St Davids Plant & Garden Nursery, British Restaurants for Lunch in St. Davids, British Restaurants for Special Occasions in St. Davids, Restaurants with Outdoor Seating in St. Davids. You will appreciate reasonable prices. Located on the A487, ideal for those travelling through Wales. It had dried out. We reinforced the fact that it had nothing to do with the service we received; it was simply that the food was not worth paying for. General Manager, We have a 6 month old cat. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. 15 tables in restaurant, only one other occupied. Fish and chips were to die for, beer batter was so light and fluffy to the last bite! Lock in the lowest price from these sites. The Grove. We truly enjoyed it, it was GOAT! Payments made by partners impact the order of prices displayed. My husband ordered rump steak-medium rare. My father in law got the lamb kofta which was more than satisfactory. Try again. One outside bench was left permanently collapsed on the outside lawn. Save. Hotels near Oriel y Parc Landscape Gallery and Visitor Centre, Hotels near St Non's Chapel and Holy Well, Hotels near St Justinian Lifeboat Station, British Restaurants for Lunch in St. Davids, British Restaurants for Special Occasions in St. Davids, Restaurants with Outdoor Seating in St. Davids. Hi do you offer vegan options for breakfast and evening meals? Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. The attitude I took to be very curt .. We're happy we could meet your expectations! This is such a shame that such a lovely building/hotel is being let down in this way! They come with a bathtub and a roll-in shower together with amenities like a shower cap and bath sheets. Had to have 3rd choice on menu as other options not available Pets are allowed on request. Please dont include personal, political, ethical, or religious commentary. We were looked after by Lauren all night who was very professional and polite The tables were all sticky. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grove Hotel - Hotel! The price for a room in the hotel starts at 61. No French mustard didn't please him either!!! How far is the city centre from the The Grove Hotel? Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. No French mustard didn't please him either!!! We were looked after by Lauren all night who was very professional and polite The tables were all sticky. Now 49 on Tripadvisor: The Grove, St. Davids. Wedi mwynhaun fawr yn y Grove - diolch am fwyd swmpus a blasus. I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. Take care! This place is in need of some serious renovation. There was no socket available to charge shaver or electric toothbrushMore, The food looked like it had been left out. Nice atmosphere in the restaurant. You may be lucky at the fish and chip shop. Guest rooms offer amenities such as a flat screen TV, and free wifi. Well be planning to return next time were in St Davids. Take care! Highly recommended . The Grove, St. Davids (Pembrokeshire) (United Kingdom) - Deals & Reviews, The Grove Hotel - St. Davids (Pembrokeshire). Ideally, we'd publish every review we get, positive and negative. Assorted Sandwiches, Cakes and Savouries, with your choice of Hoogly Tea. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. The Grove Hotel. Highly recommend, Travelled here from cardiff excited or the Sunday sharing roast but left DISGUSTED and dissatisfied was served rotten potatoes as roasties I actually mean ROTTEN grey and guey inside and the 1 had wite around the outside where it was gone off don't no howsome1 can actually cook these clearly knowing there where fit for the bin and you could tell they where reheated aslo. Our team checks each review posted on the site disputed by our community as not meeting our, Review collected in partnership with this restaurant. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Poor food and an even worse effort by the lead waitress. Great staff and meal but the toilets are filthy.! Bathroom door didn't shut properly and lock didn't work. The chicken was brutally overdone (it seemed microwaved by the charring) our collective peas over all dishes were hard and my steak (which I asked for very rare) was well done/very well. She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. RATINGS. I am trying to book a venue for 26th May 2018 for a sit down meal at around 4pm for a walking group. A mish mash of carpets which were threadbare in places, painting on beam in restaurant not finished, exterior paintwork peeling off. You may be lucky at the fish and chip shop. Plenty of choice, food was plentiful and tasty, service good. the top and the Yorkshire pudding was chewy. Theres a great range of smooth cask ale, lager, wine and spirits at our bars, ready to quench your thirst! I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. the curry and I had scampi which was well presented A mish mash of carpets which were threadbare in places, painting on beam in restaurant not finished, exterior paintwork peeling off. Looking for a place to stay in St. Davids? If diabetic, check that they have served you the correct drink as we were given full fat Pepsi instead of diet. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. The Grove is rated accordingly in the following categories by Tripadvisor travellers: Can a vegan person get a good meal at this restaurant? Something went wrong please try again later. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. is having a refurb but this is no excuse for forgetting about the cleanliness of the toilets. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. That's how we know our reviews come from real guests who have stayed at the property. Family, friends, food, drink and laughs. Mon-Fri is 2 courses for 13.50. Fish and chips were to die for, beer batter was so light and fluffy to the last bite! St Davids High Tea. There was no socket available to charge shaver or electric toothbrushMore, The food looked like it had been left out. The beef seemed to have been pre sliced and left out. It was all a bit "transport cafe" . For specific enquiries, we recommend calling ahead to confirm. Top-rated landmarks in St. Davids include Caerfai Bay Caravan & Tent Park as well as Treleddyd-fawr, placed within 1 km and 2 km from the 3-star Grove respectively. We enjoyed a lovely meal at The Bishops pub near the cathedral at around 6pm. We arrived with quite a few people and despite being turned away, initially, we had a chat and figured out a seating solution. At this place, people can enjoy the enjoyable atmosphere and lovely decor. Nearby attractions include St. Davids Cathedral (0.2 miles), St Davids Bishop's Palace (0.3 miles), and Oriel y Parc Landscape Gallery and Visitor Centre (0.1 miles). 17/06/2022 We had a lovely family meal, as the children were home from university. Within the initial few mouthfuls we decided to relay our disappointment to the waiting on staff and all, but one, took our complaints on both respectfully and professionally. husband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. See more questions & answers about this hotel from the Tripadvisor community. I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. Will go again if we are in the area. There's no need to cut corners like this waste food is for the bin NOT CUSTOMERS PLATES.More, I called in here with my son for a evening meal and was offered a set menu or normal menu A double portion of coated fries with spicy pulled pork, nacho cheese sauce, BBQ sauce, crispy onions and sprinkled with chopped chives. Thank you, and we look forward to hearing from you. Very good value for money. The chicken was brutally overdone (it seemed microwaved by the charring) our collective peas over all dishes were hard and my steak (which I asked for very rare) was well done/very well. Absolutely clean and litter box trained. Tripadvisor performs checks on reviews. Which is always a bonus. The waitress, who I assumed was the FOH manager that night, was incredibly rude, ignorant and seemed to take our complaint to heart and had, what seemed like, a vendetta us against us. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. husband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. A full breakfast is served at the price of GBP8.75 per person per day. Note: your question will be posted publicly on the Questions & Answers page. 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