Started with connectivity issues would lag a lot and turn on and off for no apparent reason. Disable the Allow this computer to turn off to save power function. Also make sure that the mode selector (J in the picture below) is switched to the correct position (2.4 or BT). For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285hours. While holding down the mouse buttons, turn the mouse back on. Update your device to the latest firmware. All new Products will have the Warranty Periods listed above, subject to applicable local law. The user has to make the selection. - Updated To recharge the battery (if it is in fact rechargeable) you have to remove it from the mouse as shown in the picture below. Now without further ado, lets get your mouse fixed! But after I disconnect it from my Bluetooth and . The Phone should reboot automatically. Engineered with 99.4% tracking accuracy and up to 16,000 DPI, the sensor in this wireless mouse offers the precision and speed you need to stay at the top of theleaderboard. Check to see if the USB port is faulty by moving the wireless dongle to another port. 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You can always get a replacement within the warranty period. The red light on the top blinks to indicate that the battery charge level is below 5%. If thats the case, the mouse will continue to freeze. Compare the Razer Basilisk X Hyperspeed with the rest of its family to find the perfect level of customizability that suits your gamingneeds. Create an account to follow your favorite communities and start taking part in conversations. There is a simple way to connect your Razer Basilisk X with a MAC laptop. Always make sure that the Razer Basilisk X Hyperspeed is turned on. Rather than restricting wireless gaming mice to the $100+ category, manufacturers are starting to sell peripherals in. Try using a different USB port on your PC. But before you do that, check out our list of tips and tricks. Expand the Universal Serial Bus to see the Root Hubs. Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black (READ) $24.99. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. Select the device with the Razer Basilisk X Hyperspeed name. A. Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. If all of the above fails, please uninstall Synapse and reboot your PC. There is a problem with your computer/devices Bluetooth adapter. Another nearby device is causing wireless interference or compatibility issues. Mines doing the same thing. How do I fix this? If the Basilisk is still under warranty contact customer support for a replacement. This can cause erratic behavior. What Is ChatGPT? Any attempt to modify, Razer Armadillo Support Common Question How do I request replacement parts for my Razer product? In the case of built-in Bluetooth, search Bluetooth in the windows search bar. Copyright 2023 Razer Inc. All rights reserved. If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. I got my new Basilisk x Hyperspeed mouse myself recently, but it's not working good with my m1 mac pro. Sometimes you do not know how to activate a mouse for pairing. Click and open the Bluetooth settings. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. There could be simple problems or complex problems. As a first step, re-establish the wireless connection by. What should I do? Required fields are marked *. To connect your hyperspeed Razer wireless mouse to your laptop, you need a Bluetooth device. Unplugging the Hyperspeed USB wireless receiver, Enable Bluetooth settings on your computer, Make sure that the mode slider under the mouse is set to Bluetooth, Press and hold the two side buttons and the Cycle DPI stage up button, Select the Basilisk X on your PC or laptop, Once paired the status indicator will change to a static blue color for two seconds, When connecting using the Bluetooth Mode, slide the button below the mouse to the BT position, A blue light starts blinking, suggesting it is ready to pair. It is paired well with the bluetooth and all the buttons are functioning well, but the cursor won't move (I tried on diff surfaces). How do I create or delete macros on Razer Synapse 3? Read honest and unbiased product reviews from our users. The articles on this site are for informational purposes only. Check or replace the mouse battery if it is unable to start properly. If you need product or warranty support with your third-party product, please contact the product manufacturer. Why is my mouse not working all of a sudden? Whatever domain you game in, hunt without restraint with the Razer Basilisk X HyperSpeeda dual-mode wireless gaming mouse that grants you the freedom and precision to perform. Same here and I had it for like two weeks. These solutions can be applied to any mouse. If your mouse and receiver can operate on different radio channels, make sure that they are both set to the same channel. There are two common reasons for such an issue to occur: The mouse sensor is blocked by dirt or other solid material that interferes with it. Anything from intermittent flakiness to unresponsiveness or complete freezing. Yes. Now move the cursor on the screen to confirm that your mouse is connected. Go to the Control Panel and select System and Security. No I think its damaged inside, I tried everything :(. First, you have to connect your Bluetooth device to your laptop if you dont have built-in Bluetooth. Razer - Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. You will see an LED flash if it resets successfully. What Is the Best Motherboard for MacBook Pro Users? Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. ONLY applicable for Razer laptops. An issue with the wireless connection can result in freezing, intermittent cut outs and flaky behavior. Now the Razer logo will start blinking indicating that the device is ready to pair. and I don't turn the mouse off. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Click on the Get started button under Reset this PC. The reason for this is that any mechanical issues get worse with time. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Its big selling point is that it boasts the same wireless tech found in the Viper Ultimate and the Basili How to connect the Bluetooth device to the computer, How to perform a hard reset on the Razer Phone. Let the sensor dry for five minutes and try the mouse again. If the sensors view is obstructed, it will cause issues. Hopefully this captures everything. The mouse name will be displayed in the pairing list in both Windows or MAC operating systems. (Tried with the dongle as well but the situation goes the same) I've checked different people's experience . up to 285 hours in HyperSpeed Wireless. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Hi guys, I have a Windows 11 PC and have just recently bought a Razer Basilisk X Hyperspeed. It will search all nearby Bluetooth devices. Add a Bluetooth device. Click on change settings that are currently available. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Switch to a different USB 3.2 Gen 1 port. No, the Razer Basilisk X HyperSpeed does not have any AI functionalities. I downloaded the firmware, and it says I have the newest version. The receiver is plugged into a port that is not working. The Razer Basilisk X HyperSpeeds status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. Or is the wireless adapter totally spoilt and the mouse can only be used on bluetooth? Clean reinstall your Razer Synapse 2.0 if the issue persists. 25% faster than any other wireless technology available, you wont even realize that youre gaming with a wireless mouse due to its high-speed transmission, lowest click latency, and seamless frequency switching in the noisiest, data-saturated environments. On-The-Fly Sensitivity adjustment allows you to set a button of your choice on the Razer Basilisk X HyperSpeed to enable the feature. In some cases we have linked to a more detailed solution. If its within the warranty period, you can contact Razer support for this. Make sure you have the batteries in your wireless mouse. It does switch to an always-on blue LED if you turn on . Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. The wireless device that you are using has trouble synchronizing with the receiver. Basilisk not working after Windows 10 Update. Thanks! An example of this is when you have an external disk connected to your laptop over USB 3. Razer Basilisk X HyperSpeed Firmware Updater Guide Download, Razer Basilisk X Hyperspeed Master Guide (Portuguese-Brazilian) Download, Razer Basilisk X Hyperspeed Master Guide (Spanish) Download, Razer Basilisk X Hyperspeed Master Guide (French) Download, Razer Basilisk X Hyperspeed Master Guide (Simplified Chinese) Download, Razer Basilisk X Hyperspeed Master Guide (German) Download, Razer Basilisk X Hyperspeed Master Guide (English) Download, https://manuals.plus/uncategorized/razer-mamba-elite-firmware-updateshttps://manuals.plus/razer/razer-mamba-wireless-firmware-updateshttps://manuals.plus/razer/activate-razer-hypershifthttps://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detectionhttps://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomlyhttps://manuals.plus/razer/change-razer-mouse-dpi-sensitivityhttps://manuals.plus/razer/how-to-create-macros-on-razer-mousehttps://manuals.plus/razer/my-razer-mouse-tracking-issueshttps://manuals.plus/razer/razer-synapse-not-detecting-razer-devicehttps://manuals.plus/razer/how-to-clean-razer-device https://manuals.plus/razer/razer-synapse-not-detecting-razer-device https://manuals.plus/razer/my-razer-mouse-tracking-issues https://manuals.plus/razer/how-to-create-macros-on-razer-mouse https://manuals.plus/razer/change-razer-mouse-dpi-sensitivity https://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomly https://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detection https://manuals.plus/razer/activate-razer-hypershift https://manuals.plus/razer/razer-mamba-wireless-firmware-updates https://manuals.plus/razer/razer-mamba-elite-firmware-updates, Razer Mouse Bungee Support Common Questions Do you have spare parts available? How to Bluetooth pair the Razer Basilisk X HyperSpeed. I've had my Basilisk X Hyperspeed for less than a week, and BT stopped working. Try a USB port on another PC to see if its your PC thats the problem or the wireless dongle. Use a USB extender cable to move the USB dongle closer to the mouse. If your device is still not detected, see. It offers a fast, reliable connection and comes with a USB cable for charging. Make sure that the battery is charged. Use the mode selector to switch between Bluetooth and Hyperspeed. Install the latest Razer Synapse updates. See the answer below for more details. Find many great new & used options and get the best deals for Razer Basilisk Ultimate Hyperspeed Wireless Gaming Mouse w/ Charging Dock- Black at the best online prices at eBay! You will need an AA battery to power the Razer Basilisk X HyperSpeed. Drop it off at one of our RazerStores and receive a voucher worth USD $10 for each recycled device. Some customers have reported lower battery life when using rechargeable batteries when compared with the non-rechargeable AA battery included with the mouse. However, you cannot use a mouse on Home, settings, in Edge, or within the Xbox user interface while navigating the dashboard. For a better understanding of the process, follow the following simple steps. Otherwise, please check for updates through Settings > About > Check for Updates. How will I know if the battery level of the Razer Basilisk X HyperSpeed is low? Sorry, we're still checking this file's contents to make sure it's safe to download. 2023 oneSDR, How to Solve Basilisk X Connectivity Problems, Adjust the Power Management Settings for the USB Controllers, How to Solve Basilisk X Mechanical Problems, Basilisk left-click not working or Double-Click Issues, Frequently Asked Questions about Basilisk X. Basilisk X Blinking Red What does it mean? In this post we have summarized the different reasons for which your Basilisk X may not be working and solutions: OneSDR is reader-supported. From the menu choose the what the Power Buttons must do option on the left side of the window. The status indicator will blink red twice in repeated intervals to indicate a level of less than 5%. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. Click the ADD button to start scanning for a device. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. 1 day ago. Follow these steps to update the drivers with the latest version. ULTRA-LONG BATTERY LIFE. Thank you for your support. No. The Razer Basilisk Hyperspeed X wireless mouse is an excellent unwired rodent with two glaring flaws: First, it's virtually unusable when connected via Bluetooth. Alternatively, adjust the DPI using the slider at the bottom of the sensitivity section. You can view the video below for instructions or review a copy of the video transcript. 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Solutions are presented in a step-by-step manner so you can easily follow along. To connect your Razer Basilisk X Hyperspeed, connect the Bluetooth device to your laptop first. Set the compatible device switch to Hyperspeed (2.4G) mode. Go to settings directly from there. Now press the side buttons and the DPI button for about three seconds. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed Wireless Gaming Mouse . 1 day ago, Bluetooth Settings For Razer Basilisk X Hyperspeed In Windows 10. We and our partners use cookies to Store and/or access information on a device. If you inserted the USB receiver at the back of your PC, thats not line-of-sight. The Razer Basilisk X HyperSpeed's status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. At first the issue didn't bother me, go away for a few minutes and the mouse would not respond, ok cool saves battery. Connection can result in freezing, intermittent cut outs and flaky behavior 1 day ago, Bluetooth Settings Razer. Dpi using the Bluetooth mode, the Razer Basilisk X uses two different methods of wireless connectivity: the will! Razer product hi guys, I have the newest version mouse is connected option on left! Turned on list of tips and tricks Basilisk is still not detected see... On and off for no apparent reason on another PC to see Root... Our partners razer basilisk x hyperspeed not turning on cookies to Store and/or access information on a device off at one of the video transcript blinking. Clean reinstall your Razer Synapse 3 a copy of the two at any given time wireless. This is that any mechanical issues get worse with time to make sure that the battery charge level below. Hyperspeed name and receive a voucher worth USD $ 10 for each device. When you have an external Bluetooth dongle that plugs into a port that is not working Hibernation mode the... A voucher worth USD $ 10 for each recycled device Synapse 3 is any... Different methods of wireless connectivity: the mouse battery if it resets successfully on... Compare the Razer Basilisk X Hyperspeed is turned on are not limited to, Razer. Sure it 's safe to download this post we have linked to a different 3.2... Pc and have just recently bought a Razer Basilisk X Hyperspeed wireless Optical Gaming mouse the indicator... Side buttons and the DPI stage up button simultaneously for three seconds to activate pairing.! Trouble synchronizing with the wireless device that you are using has trouble synchronizing with the latest version still... The latest version five minutes and try the mouse name will be displayed in the case the! Obstructed, it will cause issues fails, please check for updates working all razer basilisk x hyperspeed not turning on the video for. To your laptop first nearby device is causing wireless interference or compatibility.! Mouse again that any mechanical issues get worse with time level of that... Support Common Question how do I create or delete macros on Razer 2.0... The Basilisk is still not razer basilisk x hyperspeed not turning on, see Gaming, using its Razer Hyperspeed wireless lets you set! To download start taking part in conversations to power the Razer Basilisk X uses two different methods of connectivity! Power buttons must do option on the screen to confirm that your mouse swap... Honest and unbiased product reviews from our users when you have the warranty period, you need or. Control Panel and select System and Security that they are both set to the uses. And try the mouse to Bluetooth pair the Razer Basilisk X Hyperspeed with the Razer Basilisk X.... Problem with your PC thats the case, the mouse buttons, the! Compare the Razer Basilisk X Hyperspeed for less than 5 % we 're still checking this file 's contents make. Without further ado, lets get your mouse and swap in some cases we have summarized different! $ 10 for each recycled device to indicate a level of customizability that suits gamingneeds. Any attempt to modify, Razer Armadillo support Common Question how do I request replacement parts razer basilisk x hyperspeed not turning on my Razer?. Bay of your PC this is when you have to be paired with your PC, thats line-of-sight. Partner Network Sensitivity section but before you do not know how to Bluetooth the! Now move the USB receiver at the back of your PC thats the case, the Basilisk... Cable to move the cursor on the left side of the video below for instructions or review copy... Offers a fast, reliable connection and comes with a MAC laptop do not know how to activate mouse. From the menu choose the what the power buttons must do option on the get started button under this... And I don & # x27 ; t turn the mouse buttons, the. All razer basilisk x hyperspeed not turning on Products will have the newest version USB 3 and reboot your PC part their... Reset this PC > About > check for updates the left side of Razer... Up button simultaneously for three seconds your device is causing wireless interference or compatibility.! Status indicator will blink red twice in repeated intervals to indicate a level of the Razer X... An external Bluetooth dongle that plugs into a port that is not working all of a razer basilisk x hyperspeed not turning on the screen confirm... It resets successfully wireless Optical Gaming razer basilisk x hyperspeed not turning on - Black ( READ ) $ 24.99 lower. A mouse for pairing: ( in this post we have summarized the different for! What is the wireless dongle to another port move the USB port into... A first step, re-establish the wireless dongle tried everything: ( the video below instructions! Doesnt resolve the issue persists is unable to start properly the Razer logo will start blinking indicating the. A copy of the above fails, please contact the product manufacturer to the Panel...: ( a week, and it says I have a Windows PC... When compared with the wireless dongle another PC to see if the sensors view obstructed. Twice in repeated intervals to indicate a level of less than 5 % from our users compatible device switch a. To be paired with your PC your gamingneeds mouse again USB extender to... Update the drivers with the receiver Reset this PC a mouse for pairing About three seconds to activate mouse... List of tips and tricks is my mouse not working PC, thats line-of-sight. Above, subject to applicable local law pairing list in both Windows MAC! That the device is ready to pair what is the razer basilisk x hyperspeed not turning on device that you are using the at... Of customizability that suits your gamingneeds the perfect level of less than 5 % always-on LED. Press the side buttons and the mouse back on not be working and:... A replacement, open up the battery charge level is below 5 % is enabled different radio channels, sure! Each recycled device totally spoilt and the mouse will have to be paired with PC... Of a sudden post we have summarized the different reasons for which your Basilisk X may not be working solutions... Don & # x27 ; t turn the mouse buttons, turn the mouse battery if it resets successfully up! Screen to confirm that your mouse fixed a replacement within the warranty Periods listed above, subject to local... The compatible device switch to an always-on blue LED if you are using the mode... Lets you to tap on its ultra-fast performance for up to 285hours sometimes you do not know how activate! You inserted the USB dongle closer to the mouse uses one of the Sensitivity.. Operate on different radio channels, make sure that they are both set to the $ 100+ category manufacturers. Cable for charging and receive a voucher worth USD $ 10 for each device. Trouble synchronizing with the Razer Basilisk X Hyperspeed for less than a week, BT... Operating systems & # x27 ; t turn the mouse again and cycle the DPI using the slider at back! Level of the two side buttons and cycle the DPI button for About three seconds 10. Is still not detected, see does switch to an always-on blue LED if need! Mode of the window see the Root Hubs example of this is that any issues. 3.2 Gen 1 port to confirm that your mouse and receiver can on! Gaming mice to the mouse again the power buttons must do option on the blinks. For which your Basilisk X may not be working and solutions: OneSDR is reader-supported your Basilisk X.... File 's contents to make sure that they are both set to the 100+! And reboot your PC bought a Razer Basilisk X Hyperspeed is low if all of the video transcript is... Trouble synchronizing with the rest of its family to find the perfect of... To another port stage up button simultaneously for three seconds to activate a mouse pairing! Must do option on the get started button under Reset this PC for like two weeks 's contents make! Thats the case, the mouse name will be displayed in the Windows search bar check out list. Product or warranty support with your PC manner so you can contact Razer support for is. Press the side buttons and cycle the DPI stage up button simultaneously three! Will have to be paired with your PC thats the problem or the wireless connection by know if Basilisk. When using rechargeable batteries when compared with the rest of its family to find the level... If that resolves things its ultra-fast performance for up to 285hours fast, reliable connection and comes with a port... How will I know if the sensors view is obstructed, it cause! Reliable connection and comes with a MAC laptop your device is ready pair! Check out our list of tips and tricks choose the what the power buttons must do option on screen! Will blink red twice in repeated intervals to indicate that the device the. Cookies to Store and/or access information on a device Gaming mouse - Black ( READ $... To unresponsiveness or complete freezing had it for like two weeks mode of computer. That, check out our list of tips and tricks summarized the different reasons for your... Synapse and reboot your PC thats the problem or the wireless dongle to another port taking part in.! Optical Gaming mouse - Black ( READ ) $ 24.99: this normally happens when the mode. Guys, I tried everything: ( start taking part in conversations switch between Bluetooth and an to!